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The Claims Process

In the event you need to file a claim, Electric Insurance will be there to guide you. Below is a quick overview of our claims process so that you’ll know what to expect.

  • Report your claim immediately by calling our Claims Center at 1-800-342-5342. Our representatives are available to assist you 24 hours a day, 7 days a week.

  • When you call, an experienced claims representative will ask you a series of questions and then assign your claim to an Electric Insurance claims adjuster. If your vehicle was damaged, we will quickly help you find the best way to get repairs done.

  • Your adjuster will contact you within 24 hours of being assigned your claim. The adjuster can answer any questions you have.

  • Depending on the extent of damages to your vehicle, Electric Insurance will:
  • If you require a rental car and have the appropriate rental coverage on your policy, we can arrange for a rental car and handle the rental billing for you.

  • We constantly monitor the progress of your claim, handle any supplemental damage that is found, and inform you of expected completion dates.
     
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Electric Insurance Company is a national writer of personal insurance, specializing in car insurance, home insurance, umbrella coverage and more. We were established in 1966 to serve the needs of General Electric employees. We now also offer our insurance products to the general public. Given our roots, it's not surprising that we look at the insurance business a little bit differently. It wasn't long before relatives and friends of GE employees noticed how happy they were with their home insurance and car insurance and asked if we would provide them with auto insurance too. Today, individuals and families with no formal ties to General Electric hold more than half of our home and car insurance policies. Our goal is to become the preferred home and car insurance carrier for both GE employees and individuals and families from the general public who appreciate the great value and exceptional service we provide.

*Note: Insurance policies available in the U.S. only. Discounts vary. Not all products or discounts available in all states. Any information contained in this site is general in nature and can not cover all circumstances or policies. For specific information, please refer to the actual policy or contact Electric Insurance from 7 am until 8 pm Eastern Time at 1-800-342-5342 or via email.